Privacy Policy

1. Introduction

PermaShip.ai ("PermaShip," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and platform services.

2. Information We Collect

Account information: When you sign up or book a demo, we collect your name, email address, company name, and role.

Usage data: We collect information about how you interact with our platform, including job runs, API calls, and feature usage.

Technical data: Browser type, IP address, device information, and cookies used for session management and analytics.

Source code: When you connect repositories, PermaShip accesses your source code solely to perform the orchestration tasks you configure. We do not retain source code beyond the duration of a job execution.

3. How We Use Your Information

We use collected information to:

• Provide, operate, and improve our platform services
• Process your requests and job executions
• Send transactional communications (job status, approvals, alerts)
• Provide customer support
• Analyze usage trends to improve our product
• Comply with legal obligations

4. Data Sharing

We do not sell your personal information. We may share data with:

• Service providers — Infrastructure, analytics, and support tools that help us operate the platform
• AI model providers — Code generation tasks may be processed by third-party AI providers under strict data processing agreements
• Legal requirements — When required by law, regulation, or valid legal process

5. Data Security

We implement industry-standard security measures including encryption in transit (TLS 1.3) and at rest, container-level isolation for job execution, access controls, and regular security audits. Source code processed during jobs is handled in ephemeral, sandboxed environments and is not persisted after execution completes.

6. Data Retention

We retain account information for as long as your account is active. Job logs and metadata are retained for 90 days by default (configurable per your plan). Source code is never retained beyond the duration of a job.

7. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or port your personal data. You may also object to or restrict certain processing. To exercise these rights, contact us at privacy@permaship.ai.

8. Cookies

We use essential cookies for authentication and session management. We use analytics cookies (e.g. Google Analytics) only with your consent. You can choose your cookie preferences at any time using the cookie banner when you first visit, or via the "Cookie preferences" link in the footer. You can also control cookies through your browser settings.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy, contact us at privacy@permaship.ai.